Privacy Policy

Privacy Policy – JustiConnect

1. Introduction

Welcome! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

2. Who We Are

We are JustiConnect, operating an online platform that connects users (clients) with legal professionals (lawyers). Our registered office is located at [Insert Address]. For any questions or privacy-related requests, please contact our Data Protection Officer at [Insert Email].

3. Scope of This Policy

This policy applies to:

• Visitors browsing our website (“guests”)
• Registered users (clients and legal professionals)
• Users submitting forms, consultations, or referrals via our platform

4. What Information We Collect

4.1. Information You Provide Directly

• Registration details: name, email, phone, professional credentials (if applicable)
• Legal request details, consultation preferences, messages
• Uploaded documents: ID, legal files, business certificates (if applicable)

4.2. Automatically Collected Information

• Website usage (e.g., pages viewed, click paths)
• Device/browser types, IP address, session time
• Privacy-first analytics: We use an analytics solution that does not collect personal data, does not set cookies, and is fully GDPR and PECR compliant

4.3. External Sources

• Optional social login or LinkedIn sync (with consent)
• Public legal directories or licensing databases for professional verification

5. How We Use Your Information

We use your information to:

• Register and authenticate accounts
• Match clients with legal professionals
• Facilitate messaging and appointment booking
• Improve and secure the platform
• Detect fraud or policy violations
• Comply with applicable legal or regulatory obligations

6. Legal Basis for Processing (GDPR Users)

Our legal bases include:

• Consent – for optional communication preferences
• Contract – to provide our matching/referral services
• Legal obligation – for tax, fraud prevention, or verification
• Legitimate interests – for platform security and basic analytics

7. Sharing and Disclosure of Personal Data

We may share data with:

• Matched legal professionals (when you initiate a consultation)
• Third-party service providers (e.g., hosting, payment processors) under confidentiality agreements
• Authorities if required by law or court order
• Business partners in the case of merger, acquisition, or reorganization (with prior notice)

8. Cookies & Tracking

We do not use any tracking cookies or marketing pixels.
Our website uses essential cookies only when required for secure login and account functionality.
Analytics are performed using a privacy-friendly, cookieless solution that does not identify or track users personally.

9. Data Retention

• Active accounts: Data retained for the duration of service use
• Inactive accounts: Deleted or anonymized after [Insert Retention Period]
• Legal logs: Retained for [Insert Duration] as required by applicable law

10. Your Rights

If you are in the EU, UK, or Quebec, you have rights to:

• Access or correct your personal data
• Request deletion (where permitted)
• Restrict or object to data processing
• Withdraw consent for optional uses
• Data portability

You can exercise these rights by emailing us at [Insert Email]. We will respond within the legal time limits.

11. Data Security

We apply appropriate technical and organizational measures including:

• HTTPS encryption (TLS)
• Secure access controls and password hashing
• Encrypted data storage
• Activity monitoring and regular vulnerability checks

12. Third-Party Links

We may link to external websites or services. JustiConnect is not responsible for their content or privacy practices. Please consult their privacy policies directly.

13. International Data Transfers

Your data may be processed or stored outside your country (e.g., Canada, U.S., EU). We apply appropriate safeguards, including data processing agreements or standard contractual clauses when applicable.

14. Children’s Privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect data from minors. If such data is discovered, we will delete it promptly.

15. Policy Updates

We may revise this Privacy Policy from time to time. Material changes will be communicated through the website or by email. Continued use of the platform indicates your acceptance.

16. Contact Us

If you have questions, complaints, or wish to exercise your rights, contact us here https://pro.justiconnect.com/contact

Acknowledgment

By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.